Frequently Asked Questions (FAQ)
This is our FAQ (Frequently Asked Questions) page where we try to answer all of your questions without the need to contact us. We will update this when any new questions arise. If you don’t see your question and answer here then please contact us here.
What Happens When I Place An Order?
Once you have paid you will be automatically taken to our order page where you can let us know your requirements. This is then saved to our system and once we have your details we will start working on your order immediately.
You can see a sample order page here.
Is It Safe To Buy From You?
Absolutely! We use PayPal and 2Checkout.com for all of our totally secure order processing. There are many ways that you can pay for your order and these include all major credit cards.
Do You Give A Guarantee?
We guarantee to provide all of the services that you order in a totally professional manner. If for some reason we cannot fulfill your order then we will provide a full refund to you.
Over 60% of our customers become regular customers so we must be doing something right! In the very unlikely event that you are not satisfied with our services then we will work something out with you.
What Is A Backlink?
A backlink is a link from an external web site which is pointing to your site. Backlinks are fully explained in our SEO That Works guide that you can get for free by entering your details into the box at the top right of this page.
How Will I Know That My Order Is Progressing?
We pride ourselves on our communication. You will receive update emails from us every step of the way with your orders. We provide reports for most of our services (it is not possible with a few of them) and these are sent to you regularly throughout the duration of your order.
How Can I Contact You?
Just use the contact form here and we will normally respond within 24 hours.
Will You Get Overloaded With Orders?
No. We have a fully trained team of SEO experts which we can easily expand when the order volumes go up.
Do You Have Any Testimonials?
Absolutely! Please go here to see them.
Won’t An SEO Company Or Consultant Do A Better Job?
No. Our monthly package, which is extremely popular, offers more than most SEO companies will offer you for a lot less money. We know this because our founder, Graham Bowall, is a partner in two SEO companies that sell similar services to clients. The only thing that you won’t get from us is a visit which will only waste your valuable time anyway. Our monthly packages start at only $199 a month but if you want to pay SEO companies or consultants $500 + for a lesser service then go right ahead!
How Long Have You Been Providing SEO Services?
Our founder, Graham Bowall, started providing SEO services for clients in 1995. He has 18 years of experience in this business. It will be extremely difficult for you to find an SEO consultant with this kind of experience or anywhere near it.
What Is The Most Popular Service That You Offer?
The monthly SEO package is by far the most popular. Most people realize that SEO is not a one off exercise and that you need continuous SEO effort to climb the search engine rankings and once you get to the top continuous SEO helps you stay there.
How Do I Find The Best Keywords For My Site?
This is fully explained in our SEO That Works guide that you can get for free by entering your details into the box at the top right of this page. You need to undertake keyword research which is quite time consuming. If you need some help with this just contact us here.
How Do I Analyze My Competition?
This is fully explained in our SEO That Works guide that you can get for free by entering your details into the box at the top right of this page. You will need to download the Traffic Travis program which is free and you can find it here.
How Do I Know If My Site Pages Are Optimized For SEO?
This is fully explained in our SEO That Works guide that you can get for free by entering your details into the box at the top right of this page. If you order any of our monthly package deals we will analyze the on site element of your pages for free.
Will My Site Get Penalized Or End Up In The Sandbox?
This has only happened once and we have withdrawn the service that caused that to happen. We are very honest (a lot of companies would have tried to hide this). All of our services are designed to provide a small number of powerful links naturally. The package deals are provided over time and not all at once to avoid penalties of any kind.
Having said that, Google make changes to their algorithms all of the time so we are continuously testing. If your site was to disappear then the best way to get it back is to continue to build links. If this happens to you while using our services we will help you with this.
How Do I Know That Your Services Work?
Simple. We test all of the time and we have a team dedicated to this. Our testimonials are proof of this too.
I Have A New Site. Are Your Services Safe For This?
Yes. Our natural linking and slow delivery of links make all of our services safe for new sites.
Can I Change My Requirements Once I Have Ordered?
For most services this is only possible right at the very beginning as we start processing orders immediately they hit our system. We have made changes for customers in the past whenever we can. We are very reasonable people and are always here to help you. If you want to make any changes just contact us here.
I Want To Buy Services For More Than One Page. Will You Give Me A Discount?
Absolutely yes! We provide a lot of this kind of work regularly and will give you a very good discount for multiple pages. Use the contact form here and tell us how many keywords and what services you are interested in.
Why Has My Site Dropped?
This will be the Google dance. This happens sometimes after link building and it normally results in your site moving to a higher position than it was previously after a short while. The best way to ensure that this happens is to keep building links! The Google dance is fully explained in our SEO That Works guide that you can get for free by entering your details into the box at the top right of this page.
Are Results Guaranteed?
Sorry no. The majority of our customers have seen positive movement with our services but we are unable to guarantee increases of so many places etc.
How Many Visitors Will I Get?
There are a number of factors that determine this. The position that you occupy in the search engines for your keyword term is one, the search volume for your keyword is another and the title and description of your page are also important in determining whether you get the click or not. This is fully explained in our SEO That Works guide that you can get for free by entering your details into the box at the top right of this page.
What Kind Of Sites Will You Provide Services For?
Anything except adult sites, pharmacy sites, hate sites, racist sites, warez sites, anything illegal and gambling sites. Use the contact form here and provide the URL of your site to us and we will tell you if we can accept it or not.
I Live In Australia or Canada or Europe or the United States or United Kingdom Can You Provide Services For Me?
Absolutely yes! We have clients from all around the world including Australia, Bangladesh, Canada, Denmark, France, Hong Kong, Malaysia, Mongolia, New Zealand, Norway, Singapore, United States and the United Kingdom to name but a few. It doesn’t matter where you are located we can help you.
What Languages Can You Provide SEO For?
Only English at the moment. If your language uses Latin characters similar to English (e.g. French, German, Norwegian, Danish, Spanish etc) then we will probably be able to help you if there are no special characters in the keywords that you want to rank for. Contact us first before ordering here.